Accident Management
Accident management is a service that handles the entire process after a car accident — recovery, repair, replacement vehicle, dealing with insurers, and legal support — so you don't have to. It's most valuable after a non-fault accident, because you can protect your no claims discount and avoid paying your excess.
How it differs from claiming on your insurance
- You keep your no claims discount because you don't claim on your own policy.
- You don't pay an excess — costs are recovered from the at-fault insurer.
- You get a like-for-like replacement vehicle, not just a small courtesy car.
- You have one named handler managing everything, not a call-centre queue.